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Bloopers sa Call center
posted by (Jul 16, 2008 @ 11:40AM) views: 880
any one who can share call center bloopers?


www.logicallinc.com : r a z z : 
 
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mejo    •reply Jul 16, 2008 @ 11:41 AM
 
pirst ulit
logicall    •reply Jul 16, 2008 @ 11:54 AM
 
RING RING!
CSA: Thank you for calling (blah... blah... blah...) this is Betty Speking how may I help you?
Caller: Okay, Miss "Peking" I would like an authorization code....
(Gosh, Nagkasundo sila sa surname???? Duh!)





Customer: I wanna speak to someone higher than you!
CSR: I'm sorry sir, you want to speak to someone higher than me?
Customer: Yes!
CSR: (without skipping a beat) Okay, do you want to speak with God or do you want to speak with me?
Customer: &@%@$$@@$!!!! I'll speak with you.



agents calling to Australia (Victoria)

Case1:
Agent: hi this is dave, im calling to confirm your business name blah blah blah
Lead : (guy) ahhhhhhhh ahhhhhhhh ahhhhhh (moaning)

Case 2:

Agent: : hi this is vince,
Lead : hi
Agent : im calling to confirm your business name blah blah blah
(then the lead knew it was a sales call the the lead acted like an answering machine)
Lead : hi im sorry, im away from my desk ryt now, please leave a message after the tone.
(knowing it was not an answering machine the agent continued his spiel) then..
Agent: hi im just calling to confirm your business na( interrupted )
Lead : ARE YOU ****IN DUMB??? IM AN ANSWERING MACHINE!!! im not HERE!!! (hangs-up)


case3

a gay agent

Agent: hi this is asia im (interrupted)
Lead: (hanged-up)

then the agent dialled the number again

Agent: Hello!
Lead: Are you a telemarketer?!!
Agent: no!!!!!! im a MODEL!! (then hangs-up)





ahahha those are just funny stories about our agents.. madami pa for sure..



www.logicallinc.com : l o l :  : l o l :  : l o l :  : l o l : 
  bratt_eingel    •reply    Jul-16-08@1:41PM
ahihi..ang adik..^^, : l o l : 
edmond_acs    •reply Jul 16, 2008 @ 1:08 PM
 
isang agent, rattled sa call, tinanong ung kasama...



agent1: pare! pare! anu ung meaning ng state na AR?!

( AR means Arkansas )


sagot si agent 2...


Agent2: pare naman! AR lang eh, eh di AREGON...


wahahaha... OREGON un eh...!!! : s a b u n o t : 


: r o l l :  : r o l l : 
  bugstee14    •reply    Jul-19-08@12:01AM
: c r y :  : c r y : 
edmond_acs    •reply Jul 16, 2008 @ 1:13 PM
 
agent rattled ulet...






agent: Sir! Sir! he needs a supervisor! bilis
baka ma-iritit!!!

(ma-iritate)



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  bratt_eingel    •reply    Jul-16-08@1:44PM
ahaha..
saucy_ann    •reply Jul 16, 2008 @ 1:44 PM
 
: ? 
  saucy_ann    •reply    Jul-16-08@1:46PM
paano ba ang buhay ng isang call center agent?
nung mauso yan sa pinas, wala na ko jan : ? 
  bratt_eingel    •reply    Jul-16-08@1:52PM
though am not an agent.. i still can say na ok naman..lalo na ang night diff..^^,
  saucy_ann    •reply    Jul-16-08@1:53PM
siguro kung anjan ako, try ko jan
pde kaya ako : l o l : 
  logicall    •reply    Jul-16-08@1:59PM
uu naman pwede ka mag apply, kapag bilingual ka mas mataas sahod.. pero for me mas maganda mag work sa call center na maganda ang working envi, ung warm ung mga tao, hindi mayayabang, madami pretty hehe

kahit gano ktaas sahod m, kng d k maganda mkihalubilo mga tao sa working place m bali wala din.. sigurado aayaw at aayaw ka.. mga agents dyan sigurado nkaka relate sa mga sinasabi ko =)
  logicall    •reply    Jul-16-08@1:55PM
i'm workin in a call center, pero not as an agent, pero i have thoughts about agents. may mga pros and cons s pgiging agent. pero massbi q lng, xe sa pilipinas survival mode n tayo ngaun,kaya boom ang call center industry sa pinas, may malaki sahod, mayroon din hindi, may petiks meron din super hirap, usually ang work ng agent, mag take or mag receive ng calls, meron naman non-voice or in short email/chat support... mas malaking salary ng agent, mas mahirap ang work.. =) masaya na mahirap =)


www.logicallinc.com : s m i l e : 
  bratt_eingel    •reply    Jul-16-08@1:56PM
wow..galing galing naman.. : s m i l e : 
  bratt_eingel    •reply    Jul-16-08@1:59PM
ang ganda ng nisabi mo..hihi.. : g r i n : 
  logicall    •reply    Jul-16-08@2:00PM
salamat.. =) kapag may tanung ka ask k lng =)
  bratt_eingel    •reply    Jul-16-08@2:01PM
hehe..tama ka naman..yung salary enuf lang tlga..haaay..panu ako magaasawa nyan... : l o l : 
  logicall    •reply    Jul-16-08@2:05PM
hahaha ako nga din iniisip ko pang date ko nyehehe =)
  bratt_eingel    •reply    Jul-16-08@2:07PM
date date pa..gastos lang yan.. : r a z z : 
  logicall    •reply    Jul-16-08@2:08PM
nyeheheh
  bratt_eingel    •reply    Jul-16-08@2:10PM
whenever am going out with friend or special friend i dont oblige him/her to pay..kasi ang hirap ng pera..hehe..mas tama yung kanya-kanya bayad (KKB).. : l o l : 
  logicall    •reply    Jul-16-08@2:13PM
tama agree =) pero aq pg nkkpag date aq gmgstos hehe
  bratt_eingel    •reply    Jul-16-08@2:15PM
hehehe..kasi parang naging tradition dito sa pinas..parang laging guy ang obligado magbayad sa date..pero ang pangit..pag nasa MRT nga ako..pag naririnig ko yung paupuin po natin ang mga babae bla bla bla..parang nkakairita..hehe..
  logicall    •reply    Jul-16-08@2:17PM
hahaha =) gnun tlga =) sheeeet lam m gs2 q pnta jan sa france hehe u workin there?
  bratt_eingel    •reply    Jul-16-08@2:17PM
parang naliligaw ka ng kausap.. : g r i n : 
  logicall    •reply    Jul-16-08@2:20PM
ayy uunga nyahahahaha kala q ikaw ung from paris, anyway, aun aun, ilang minuto n lng uwian na!!!!
  bratt_eingel    •reply    Jul-16-08@2:22PM
haha..si saucy_ann yun..adik!!
yehey..onga..so medyo di ko napansin ang oras..=)
  logicall    •reply    Jul-16-08@2:24PM
=) hehe yoko mag wrk sa ortigas, hehe trapikkkkkkk!!!!
  bratt_eingel    •reply    Jul-16-08@2:25PM
hehe..nung sa parañaque pa ko..dammet..nkka iyak..so, just last week, nag rent na ko apartment with my sis..ayun..one ride lang.. tapos la pa 20 min ang byahe..=)
  logicall    •reply    Jul-16-08@2:28PM
heheh =) d hustle back and forth sa office =) d p wasted ^^
  bratt_eingel    •reply    Jul-16-08@2:29PM
oo nga..tama tama..haay salamat.. tanx sa time mo ha.. at least di ako maxadong tunganga..maaga ko kasi natapos task ko.. : g r i n : 
  logicall    •reply    Jul-16-08@2:31PM
hehe no prob. thanks din sa time.. so i gotta go na, i have to talk to the client pa =) bye bye talk to u some other time =)
  bratt_eingel    •reply    Jul-16-08@2:31PM
no prob..bye=)
  saucy_ann    •reply    Jul-16-08@2:01PM
tnx sa info...

otorrrrr : l o l :  : k i s s : 
  saucy_ann    •reply    Jul-16-08@1:59PM
parang ang saya kc, puyatan, yosihan, kapihan : l o l : 

i think it's cool

tapos hindi naka-uniform diba
  bratt_eingel    •reply    Jul-16-08@2:00PM
oo..yung katabi namin dito..mga taga teleperformance..madami sila..hehe.. muka naman sila lagi masaya.. : l o l : 
  logicall    •reply    Jul-16-08@2:02PM
=)
  bratt_eingel    •reply    Jul-16-08@2:03PM
san ka pala work?? kung di ka agent anu ka??
  logicall    •reply    Jul-16-08@2:04PM
sa TransCosmos Logicall aq formerly known as "Logicall" around Makati area, im working as a Business Development Specialist =) : s m i l e : 
  bratt_eingel    •reply    Jul-16-08@2:04PM
oh..sounds bigatin..hehe : s m i l e : 
  logicall    •reply    Jul-16-08@2:07PM
hindi naman, mahirap lng ang work, ung mga accounts ng agents dadaan muna sa kamay namin para ayusin mga proposals agreement blah blah blah =) in short, kapag walang accounts, walang work ang agents =)
  bratt_eingel    •reply    Jul-16-08@2:08PM
parang ang saya..so this time work ka pa rin??
  logicall    •reply    Jul-16-08@2:11PM
yes yes, US hours ang work q, usually mga UK US Austrie clients namin.. =) ikw san k work?
  bratt_eingel    •reply    Jul-16-08@2:13PM
dito ortigas centre..sa IT company..mga foreigners din clients..so parang pareho tayo..8pm to 6am..*yawn* : l o l : 
  logicall    •reply    Jul-16-08@2:15PM
hehe =) mga foreigners tlga clients xe nag a-outsource sila to lower their operational cost and para makapag focus sila sa marketing strategy nila.. isa yan sa mga reason kung bakit nag a-outsource mga foreigners =)
  bratt_eingel    •reply    Jul-16-08@2:16PM
hehe..oo..mga lecheng foreigners yan..jowk.. : l o l : 
  logicall    •reply    Jul-16-08@2:18PM
hahahaha naku kung wala sila edi lalo nang nabulok pilipinas, isipin m kung walang call center, san mag wowork ung ibang mga tao naun? db db? buti n lng may call center hehe
  bratt_eingel    •reply    Jul-16-08@2:19PM
oo naman.. tska lahat ng clients namin foreigners..at ang boss ko australian national..hihi.. : l o l : 
  logicall    •reply    Jul-16-08@2:21PM
=) great =) good luck sa work m =)
  bratt_eingel    •reply    Jul-16-08@2:23PM
syempre sayo din..goodluck.. : s m i l e : 
  logicall    •reply    Jul-16-08@2:01PM
absolutely! =) masaya na mahirap =) pero ang pinakamasayang araw sa call center ay ang sahod day!!!! nyahahha : l o l :  : l o l :  : l o l : 
  bratt_eingel    •reply    Jul-16-08@2:02PM
kahit naman siguro saan..ang pinakamasayang day yung payday..lapit na payday namin..hihi..kaka excite..=)
  logicall    •reply    Jul-16-08@2:03PM
hahaha libre mq? i kid =)
  bratt_eingel    •reply    Jul-16-08@2:03PM
haha..adik..
  hybridenigma    •reply    Jul-17-08@1:54AM
haba ng takbo ng usapan nyo ah
  logicall    •reply    Jul-17-08@7:27AM
uu heheh =) saya nga eh nyeheheh
bratt_eingel    •reply Jul 16, 2008 @ 1:44 PM
 
ang kulet..
frann17    •reply Jul 16, 2008 @ 1:45 PM
 
: b o o k : 
mikai_21    •reply Jul 16, 2008 @ 2:54 PM
 
: r a z z : 
bOtOk    •reply Jul 16, 2008 @ 5:23 PM
 
: l o l :  : l o l : 
baog_daw    •reply Jul 17, 2008 @ 9:08 AM
 
: r a z z : 
kelvin1984    •reply Jul 18, 2008 @ 2:30 PM
 
: m a d : 
dwight_101    •reply Jul 19, 2008 @ 7:22 AM
 
: l o l :  : l o l : 
ynill    •reply Jul 27, 2008 @ 12:39 AM
 
pde b me mg apply? im here abroad but gus2 q ng bumlik jn s pinas.Miz q n kz lyf jn stn kht mhirp happy prn.. : s m i l e : 
  logicall    •reply    Jul-27-08@9:33PM
yes yes, mas mganda pg andito k n sa PI =)
  ynill    •reply    Jul-28-08@2:25AM
ngsend n me ng CV..though ngd2lwang isip prn me..hehe..bhla na..tnz

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